Consumers often need assistance to establish their eligibility for Medicaid and to get Medicaid to cover their health care needs. These resources explain how consumer assistance programs, states, and advocates can help with some common problems.

• Screening for Medicaid and State Children's Health Insurance Program Eligibility Manual
  Includes questions to determine if someone is eligible and federal and state-specific information.
• Grievances, Appeals, and Fair Hearings
  Fact sheets and tips about how to assist someone with a Medicaid problem, outlines of federal requirements, and sample consumer education notices and fact sheets from several states.
• Improving Medicaid Systems
  A collection of fact sheets on how to help Medicaid consumers through common problems and how to improve state Medicaid systems to better serve consumers.
• Consumer Health Assistance Programs
  Resources for states and advocates who are establishing programs to assist consumers with Medicaid problems.
• Consumer Health Assistance Program Locator
  Directory of programs that assist consumers with questions and problems concerning Medicaid, Medicare, private insurance, or access to care for the uninsured.
• Obtaining Documentation of Citizenship Status and Identity for Medicaid Enrollment under the 2005 Deficit Reduction Act (DRA)