Alabama Consumer Assistance
Alabama Department of Insurance
201 Monroe Street Suite 502
Montgomery, Alabama 36104
Website: Insdept@insurance.alabama.gov; http://www.aldoi.gov/Contact.aspx
Phone: (334) 241-4141
Answers questions about insurance bought on the individual market and insurance provided by an employer who only does business in Alabama.
Alabama State Health Insurance Assistance Program (SHIP)
Alabama State Health Insurance Assistance Program (SHIP)
Website: www.alabamaageline.gov
Phone: 334-242-5743 Toll-Free: 1-800-243-5463 (nationwide)
Educates and assists Medicare beneficiaries, those eligible for Medicare, and caregivers about Medicare, Medicaid, Medigap, pharmacy assistance programs, and other issues related to health insurance benefits.
ALL Kids
Alabama Children's Health Insurance Program (CHIP)
P.O. Box 304839
Montgomery, AL 36130-4839
Website: http://www.adph.org/allkids/
Phone: (888) 373-KIDS (5437)
Provides information about the Children's Health Insurance Program, including about eligibility and benefits.
Pre-Existing Condition Insurance Plan (PCIP)
National Finance Center
P.O. Box 60017
New Orleans, LA 70160-0017
Website: http://www.healthcare.gov/law/provisions/preexisting/states/al.html
Phone: (866) 717-5826
Assists consumers who have been denied health insurance by private insurance companies because of a pre-existing condition.
State of Alabama Health & Social Services
Alabama Medicaid Program
501 Dexter Avenue
Montgomery, AL 36104
Website: http://www.medicaid.alabama.gov
Phone: (800) 362-1504
Helps existing and prospective Medicaid beneficiaries and answers questions about eligibility and/or benefits.
U.S. Department of Labor
Employee Benefits Security Administration
200 Constitution Ave., NW
Washington, DC 20210
Website: http://www.dol.gov/ebsa/consumer_info_health.html
Phone: (866) 4-USA-DOL (866-487-2365)
Responds to questions, complaints, and disputes regarding insurance through a "self-insured" employer (typically a large company or one with locations in multiple states or countries).
U.S. Department of Veterans Affairs
Website: http://www1.va.gov/health/
Phone: (877) 222-VETS (8387)
Assists veterans with any questions they may have about their coverage.
