Arizona Consumer Assistance
Arizona Department of Insurance
Consumer Services
2910 N. 44th St., Ste. 210
Phoenix, AZ 85018
Website: http://www.id.state.az.us
Phone: (800) 325-2548
Answers questions about insurance bought on the individual market and insurance provided by an employer who only does business in Arizona.
Arizona Health Care Cost Containment System (Arizona Medicaid Program)
801 E. Jefferson St., MD 4100
Phoenix, AZ 85034
Website: http://www.azahcccs.gov/applicants/application/AcuteCare.aspx
Phone: (800) 654-8713
Assists those having a hard time affording health coverage and answers questions about eligibility for Medicaid and current benefits.
KidsCare (Arizona Children's Health Insurance Program)
801 E. Jefferson, MD 7500
Phoenix, AZ 85034
Website: http://www.azahcccs.gov/applicants/application/AcuteCare.aspx
Phone: Within Maricopa County (602) 417-5437; Statewide (877) 764-5437
Answers questions about eligibility and assists parents who want to enroll their children in the Children's Health Insurance Program.
PCIP (Pre-Existing Condition Insurance Plan)
National Finance Center
P.O. Box 60017
New Orleans, LA 70160
Website: http://www.healthcare.gov/law/provisions/preexisting/states/az.html
Phone: (866) 717-5826
Assists consumers who have been denied health insurance by private insurance companies because of a pre-existing condition.
State Health Insurance Assistance Program (SHIP)
Arizona Aging and Adult Services
1789 West Jefferson, #950A
Phoenix, Arizona 85007
Website: http://www.azdes.gov/aaa/programs/ship
Phone: (800) 432-4040
Educates and assists Medicare beneficiaries, those eligible for Medicare, and caregivers about Medicare, Medicaid, Medigap, pharmacy assistance programs, and other issues related to health insurance benefits.
U.S. Department of Labor
Employee Benefits Security Administration
200 Constitution Ave., NW
Washington, DC 20210
Website: http://ww.dol.gov/ebsa/consumer_info_health.html
Phone: (866) 4-USA-DOL (866-487-2365)
Responds to questions, complaints, and disputes regarding insurance through a "self-insured" employer (typically a large company or one with locations in multiple states or countries).
U.S. Department Of Veterans Affairs
Website: http://www1.va.gov/health
Phone: (877) 222-VETS (8387)
Assists veterans with any questions they may have about their coverage.
