California Consumer Assistance
California Department of Managed Care
California Help Center
980 Ninth Street, Suite 500
Sacramento, CA 95814-2725
Website: http://www.healthhelp.ca.gov; helpline@dmhc.ca.gov
Phone: (888) 466-2219
Serves residents enrolled in HMOs and Blue Shield PPOs (serves mostly privately insured consumers); helps resolve problems with medical care, prescriptions, preventive testing, and mental health services; assists with questions regarding the complaint process and health care rights; provides education.
Community Health Advocacy Project
The Health Consumer Alliance
1035 Market St., 6th Floor
San Francisco, CA 94103
Website: http://healthconsumer.org/index.php?id=446
Phone: 415-982-1300 Legal Aid Advice Line: 415-354-6360
Serves low-income residents of Alameda and San Francisco counties.
Community Health Advocacy Project
The Health Consumer Alliance
1735 Telegraph Ave.
Oakland, CA 94612
Website: http://healthconsumer.org/index.php?id=446
Phone: 510-663-4744 Legal Advice Line: 510-250-5270
Serves low-income residents of Alameda and San Francisco counties.
Consumer Center for Health Education and Advocacy
The Health Consumer Alliance
1475 Sixth Avenue, Fourth Floor
San Diego, CA 92101
Website: http://healthconsumer.org/index.php?id=411
Phone: 1-877-734-3258 (toll-free)
Serves low-income residents of San Diego county.
Fresno Health Consumer Center
The Health Consumer Alliance
2115 Kern St., Suite 1
Fresno, CA 93721
Website: http://healthconsumer.org/index.php?id=fresno
Phone: 559-570-1200 Toll Free: 800-675-8001
Serves low-income residents of Fresno county.
Health Consumer Center of Los Angeles
The Health Consumer Alliance
13327 Van Nuys Boulevard
Pacoima, CA 91331-3099
Website: http://healthconsumer.org/index.php?id=414
Phone: 1- 800-896-3203 (toll-free nationwide)TDD Line: 818-834-7575
Serves low-income residents of Los Angeles county
Health Consumer Center of San Mateo County
The Health Consumer Alliance
521 East Fifth Avenue
San Mateo, CA 94402
Website: http://healthconsumer.org/index.php?id=409
Phone: 650-558-0915TDD Line: 650-558-0786Hotline: 1-800-381-8898
Serves low-income health consumers and health consumers who are eligible for public health insurance programs in San Mateo county.
Health Rights Hotline
The Health Consumer Alliance
519 12th Street
Sacramento, CA 95814
Website: http://www.hrh.org/
Phone: 1-888-354-4474 (Toll-Free)
TTY/TTD Line: 916-551-2180
Serves residents of El Dorado, Placer, Sacramento, and Yolo counties.
Kern Health Consumer Center
The Health Consumer Alliance
615 California Avenue
Bakersfield, CA 93304-1611
Website: http://healthconsumer.org/index.php?id=428
Phone: 661-321-3982Hotline: 1-800-906-3982
Serves low-income residents with concerns about managed care and other health insurance, access to health care for immigrants, and the uninsured.
Medi-Cal Managed Care Office of the Ombudsman
Department of Health Services
1501 Capitol Avenue, MS-4412
Sacramento, California 95814
Website: http://www.dhcs.ca.gov/services/medi-cal/Pages/MMCDOfficeoftheOmbudsman.aspx
Phone: 1-888-452-8609 Email: MMCDOmbudsmanOffice@dhcs.ca.gov
Serves California residents with Medicaid (Medi-Cal)
Medi-Cal Mental Health Ombudsman Services
Department of Mental Health
1600 Ninth Street, Room 130
Sacramento, California 95814
Website: http://www.dmh.ca.gov/Ombudsman_Services/Services.asp
Phone: Toll-Free: 800-896-4042 Email: Ombudsman@dmh.ca.gov
Serves residents Medicaid who have mental health concerns
Orange County Health Consumer Action Center
The Health Consumer Alliance
2102 North Tustin
Santa Ana, CA 92705
Website: http://www.dmh.ca.gov/Ombudsman_Services/Services.asp
Phone: 714-571-5200Toll-Free: 1-800-834-5001 (only in California)
Serves low-income residents of Orange county
The Actor's Fund
Artists' Health Insurance Resource Center
5757 Willshire Boulevard Suite 400
Los Angeles, CA 90036
Website: http://www.actorsfund.org/services-and-programs/ahirc
Phone: 323-933-9244
Provides health insurance information and assistance to members of the arts and entertainment communities.
The Health Consumer Alliance (Main Office)
2639 South La Cienega Boulevard
Los Angeles, CA 90034
Website: http://www.healthconsumer.org/
Phone: 310-204-4900
Email: hca@healthlaw.org
Serves low-income residents with health care problems in ElDorado,Fresno, Kern, Los Angeles, Orange, Placer,Sacramento,San Diego, San Francisco, San Mateo, and Yolo counties.
The Health Insurance Counseling and Advocacy Program (HICAP)
California Health Advocates
5380 Elvas Ave., Suite 221
Sacramento, CA 95819
Website: http://www.cahealthadvocates.org/HICAP/
Phone: 916-231-5110 (national number) Toll-Free: 1-800-434-0222 Email: news@cahealthadvocates.org
Educates and assists Medicare beneficiaries, those eligible for Medicare, and caregivers about Medicare, Medicaid, Medigap, pharmacy assistance programs, and other issues related to health insurance benefits.
