Hawaii Consumer Assistance

Hawaii Department of Commerce and Consumer Affairs
Hawaii Insurance Division; Health Insurance Branch
PO Box 3614
Honolulu, HI 96811
Website: http://hawaii.gov/dcca/ins
Phone: (808) 586-2790; (808) 586-2799
Assists consumers who have purchased insurance on the individual market or who have insurance through an employer who only does business in Hawaii.

MedQUEST
Hawaii Medicaid Program and Children’s Health Insurance Program (CHIP)
Department of Human Services
Med-QUEST Division
1390 Miller Street, Room 209
Honolulu, HI 96813
Website: http://www.med-quest.us/
Phone: (808-524-3370) Email: dhs@dhs.hawaii.gov
Provides information about Hawaii's Medicaid and Children's Health Insurance programs including information about eligibility and benefits.

Pre-Existing Condition Insurance Plan (PCIP)
National Finance Center
P.O. Box 60017
New Orleans, LA 70160-0017
Website: http://www.healthcare.gov/law/provisions/preexisting/states/hi.html
Phone: (866) 717-5826
Assists consumers who have been denied health insurance by private insurance companies because of a pre-existing condition.

SAGE Plus
Website: http://hawaii.gov/health/eoa
Phone: 1-888-875-9229 Local: (808) 586-7299
Educates and assists Medicare beneficiaries, those eligible for Medicare, and caregivers about Medicare, Medicaid, Medigap, pharmacy assistance programs, and other issues related to health insurance benefits.

U.S. Department of Labor
Employee Benefits Security Administration
200 Constitution Ave., NW
Washington, DC 20210
Website: http://www.dol.gov/ebsa/consumer_info_health.html
Phone: (866) 4-USA-DOL (866-487-2365)
Responds to questions, complaints, and disputes regarding insurance through a "self-insured" employer (typically a large company or one with locations in multiple states or countries).

U.S. Department of Veterans Affairs
Website: http://www1.va.gov/health/
Phone: (877) 222-VETS (8387)
Assists veterans with any questions they may have about their coverage.