Minnesota Consumer Assistance

Medical Assistance
Minnesota's Medicaid Program
Website: http://www.dhs.state.mn.us
Phone: Medical Programs Helpdesk: (651) 431-2670 or (800) 657-3739
Provides information about Minnesota's Medicaid program including information about eligibility and benefits.

Minnesota Department of Commerce (for fully-insured plans)
85 7th Place East, Suite 500
St. Paul, MN 55101
Website: http://www.state.mn.us/portal/mn/jsp/home.do?agency=Insurance
Phone: (651) 296-2488 Toll Free: (800) 657-3602
Assists consumers who have purchased insurance on the individual market or who have insurance through an employer who only does business in Minnesota.

Minnesota Department of Health (for state-regulated HMO)
Managed Care Systems Section
P.O. Box 64882
St. Paul, Minesota 55164-0882
Website: http://www.health.state.mn.us/index.html
Phone: (651) 201-5178
Serves residents in public prepaid health plans

Minnesota State Health Insurance Assistance Program/Senior LinkAge Line
Minnesota Department on Aging
444 Lafayette Road North
St. Paul, Minnesota 55155-3843
Website: http://www.mnaging.org/
Phone: 1-800-333-2433 (toll-free nationwide)
Educates and assists Medicare beneficiaries, those eligible for Medicare, and caregivers about Medicare, Medicaid, Medigap, pharmacy assistance programs, and other issues related to health insurance benefits.

MinnesotaCare
Minnesota Children's Health Insurance Program (CHIP)
Website: http://www.dhs.state.mn.us
Phone: Medical Programs Helpdesk: (651) 431-2670 or (800) 657-3739
Provides information about Minnesota's Children's Health Insurance Program (CHIP).

Office of the Ombudsman for Mental Health and Developmental Disabilities
121 7th Place East, Suite 420
Metro Square Building
St. Paul, Minnesota 55101-2117
Website: http://www.ombudmhmr.state.mn.us/
Phone: 651-296-3848Toll-Free: 1-800-657-3506 (nationwide)Email: ombudsman.mhmr@state.mn.us
Serves residents receiving services or treatment for mental illness, developmental disability, or a related condition, chemical dependency, or emotional disturbance

Pre-Existing Condition Insurance Plan (PCIP)
National Finance Center
P.O. Box 60017
New Orleans, LA 70160-0017
Website: http://www.healthcare.gov/law/provisions/preexisting/states/mn.html
Phone: (866) 717-5826
Assists consumers who have been denied coverage due to a pre-existing condition.

U.S. Department of Labor
Employee Benefits Security Administration
200 Constitution Ave., NW
Washington, DC 20210
Website: http://www.dol.gov/ebsa/consumer_info_health.html
Phone: (866) 4-USA-DOL (866-487-2365)
Responds to questions, complaints, and disputes regarding insurance through a "self-insured" employer (typically a large company or one with locations in multiple states or countries).

U.S. Department of Veterans Affairs
Website: http://www1.va.gov/health/
Phone: (877) 222-VETS (8387)
Assists veterans with any questions they may have about their coverage.