New Mexico Consumer Assistance Programs

Aging and Disability Resource Center
New Mexico Aging and Long-Term Services Department
Toney Anaya Building
2550 Cerrillos Road
Santa Fe, New Mexico 87505
Website: http://www.nmaging.state.nm.us/Resource_Center.html
Phone: 505-476-4846 Toll Free: 800-432-2080
Educates and assists Medicare beneficiaries, those eligible for Medicare, and caregivers about Medicare, Medicaid, Medigap, pharmacy assistance programs, and other issues related to health insurance benefits.

Managed Health Care Ombudsman Bureau
New Mexico Public Regulation Commission
P.O. Box 1269
Santa Fe, New Mexico 87504-1269
Website: http://www.nmprc.state.nm.us/mhcb.htm
Phone: 505-827-3928 Toll-Free : 1-888-4ASK-PRC (7-5772)
Serves residents enrolled in managed care and providers of managed care.

New Mexico Behavioral Health Collaborative
Office of Consumer Affairs
37 Plaza La Prensa
Santa Fe, New Mexico 87507
Website: http://www.bhc.state.nm.us/
Phone: 505-476-9274 Toll Free: 1-800-362-2013 Email: OCA.info@state.nm.us
Serves residents with problems related to behavioral health care under Medicaid.

New Mexico Consumer Assistance Program
New Mexico Public Regulation Commission, Insurance Division
1120 Paseo De Peralta
Santa Fe, NM 87504
Website: http://nmprc.state.nm.us/id.htm
Phone: (888) 427-5772 Email: mchb.grievance@state.nm.us
Assists people insured by private health plans, Medicaid, or other plans in resolving problems pertaining to their health coverage; assists uninsured residents with access to care.