New York Consumer Assistance Programs
Community Service Society of New York
Community Health Advocates (CHA)
105 East 22nd Street
New York, New York 10010
Website: http://www.communityhealthadvocates.org
Phone: (888) 614-5400 Email: cha@cssny.org
Serves New York state residents with Medicaid, Medicare, other public insurance (CHPlus and Family Health Plus), and commercial insurance and offers multiple walk-in locations for health consumer assistance throughout the state. See the list of locations at http://www.communityhealthadvocates.org/sites/communityhealthadvocates.org/files/publications/2011/CHA_CBO_List_w-Counties_Served_UPDATED_2-4-11.pdf. Language line is available for non-English speakers.
Consumer Services Bureau
New York State Insurance Department
25 Beaver Street
New York, NY 10004-2319
Website: http://www.ins.state.ny.us
Phone: 1-800-342-3736
The Consumer Services Bureau assists any individual consumer with a question or complaint involving any type of insurance that is regulated by the State of New York
Health Care Bureau
Office of the Attorney General
Office of the Attorney General The Capitol
Albany, New York 12224-0341
Website: http://www.ag.ny.gov/bureaus/health_care/about.html
Phone: 1-800-428-9071
Protects and advocates for the rights of all health care consumers.
Health Insurance Information Counseling and Assistance Program (HIICAP)
New York City Department for the Aging
2 Lafayette St.
New York, New York 10007
Website: http://www.nyc.gov/html/dfta/html/senior/hiicap.shtml
Phone: 212-341-3978
Educates and assists Medicare beneficiaries, those eligible for Medicare, and caregivers about Medicare, Medicaid, Medigap, pharmacy assistance programs, and other issues related to health insurance benefits.
Legal Aid Society of New York
Health Law Unit
199 Water Street.,3rd Floor
New York, New York 10038
Website: http://www.legal-aid.org
Phone: 212-577-3300
Serves low-income New York City residents with civil legal problems.
The Actor's Fund of America
Artists' Health Insurance Resource Center (AHIRC)
729 Seventh Avenue 10th Floor
New York, New York 10019
Website: http://www.ahirc.org/
Phone: 212-221-7300Fax: 212-764-6404
Provides health insurance information and assistance to members of the arts and entertainment communities.