North Carolina Consumer Assistance Programs

Health Insurance Smart NC
NC Department of Insurance
430 N. Salisbury Street, Suite 1018
Raleigh, NC 27603
Website: http://www.ncdoi.com/Smart/
Phone: Toll free: 877-885-0231
Assists people insured by private health plans, Medicaid, or other plans in resolving problems pertaining to their health coverage; assists uninsured residents with access to care.

Managed Care Patient Assistance Program
North Carolina Department of Justice
114 W. Edenton Street
Raleigh, North Carolina 27602
Website: http://www.ncdoj.com/getdoc/310dff55-e05d-475b-81b1-3a9bc1b533a6/Health-Insurance-Help.aspx
Phone: 919-733-6272 Toll-Free: 1-866-867-6272 (in North Carolina only)Email: MCPA@ncdoj.com
Serves consumers who are members of managed health benefit plans.

Seniors' Health Insurance Information Program (SHIIP)
North Carolina Department of Insurance
111 Seaboard Avenue
Raleigh, North Carolina 27604
Website: http://www.ncdoi.com/shiip/default.asp
Phone: 919-807-6900 Toll-Free: 1-800-443-9354 (in North Carolina only)
Educates and assists Medicare beneficiaries, those eligible for Medicare, and caregivers about Medicare, Medicaid, Medigap, pharmacy assistance programs, and other issues related to health insurance benefits.