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Pennsylvania Consumer Assistance Programs

APPRISE
Pennsylvania Department of Aging
555 Walnut Street, 5th Floor
Harrisburg, PA 17101-1919
Website: http://www.portal.state.pa.us/portal/server.pt?open=514&objID=616587&mode=2
Phone: 1-800-783-7067 (toll-free nationwide)
Educates and assists Medicare beneficiaries, those eligible for Medicare, and caregivers about Medicare, Medicaid, Medigap, pharmacy assistance programs, and other issues related to health insurance benefits.

The Child Healthwatch Helpline                                       
Deborah Zubow, c/o PCCY
1709 Ben Franklin Parkway, 6th Floor
Philadelphia, PA 19103    
Phone: 215-563-5848 ext. 17                                            
Fax: 215-563-9442                                              
Email: dzubow@pccy.org
The Child Healthwatch Helpline helps eligible families enroll in Medical Assistance or CHIP in Pennsylvania. In addition, the Helpline works with child serving professionals to assist them with their clients health care and health insurance needs. Part of this service includes free trainings about public health and public insurance options for children in Pennsylvania.

Clinical Sentinel Hotline
Office of Medical Assistance Programs
P.O. Box 2675
Harrisburg, Pennsylvania 17105-2675
Phone: 1-800-426-2090 (toll-free nationwide)
Serves Pennsylvania residents enrolled in Medicaid Managed Care.

Consumer Health Coalition
415 East Ohio Street, Suite 300
Pittsburgh, PA 15212
Website: www.consumerhealthcoalition.org
Phone: (412) 456-1877
Serves: Low-income consumers, people with disabilities, children, and Latinos.

Health Care Section
Office of the Attorney General
14th Floor Strawberry Square
Harrisburg, Pennsylvania 17120
Website: http://www.attorneygeneral.gov/consumers.aspx?id=395
Phone: 717-705-6938Toll-free: 1-877-888-4877 (only in Pennsylvania)
Serves Pennsylvania consumers with health-related problems.

Pennsylvania Consumer Assistance Program
Pennsylvania Insurance Department, Bureau of Consumer Services
1209 Strawberry Square
Harrisburg, PA 17111
Website: http://www.insurance.pa.gov
Phone: (877) 881-6388 Email: ra-in-consumer@state.pa.us
Assists people with private insurance, Medicaid, or other insurance with resolving problems pertaining to their health coverage; assists uninsured residents with access to care.

Pennsylvania Health Law Project
Corn Exchange Building 123 Chestnut St., Suite 400
Philadelphia, PA 19106
Website: http://www.phlp.org/
Phone: 215-625-3990 Hotline: 1-800-274-3258 Email: staff@phlp.org
Serves low-income consumers, the elderly, and people with disabilities.

Philadelphia Unemployment Project
112 North Broad Street, 11th Floor
Philadelphia, PA 19102-1510
Website: www.philaup.org
Phone: (215) 557-0822
Serves: People applying for Medical Assistance benefits, the Medically Needy Only program, Healthy Beginnings, Healthy Horizons, Hill-Burton Free Services, and City and Community Health Care Centers.

Public Citizens for Children and Youth
1709 Benjamin Franklin Parkway, Sixth Floor
Philadelphia, PA 19103
Phone: 215-563-5848
Email: colleenmccauley@pccy.org
Website: www.pccy.org
Public Citizens for Children and Youth have operated a help line for over a decade assisting parents enroll their children, understand their benefits, and find health care providers.

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