Texas Consumer Assistance Programs

Gateway to Care
3611 Ennis
Houston, TX 77004
Phone: 713-783-4616
Fax: 713-785-3077
Website: www.gatewaytocare.org

Provides navigation services to residents of Austin, Brazoria, Chambers, Colorado, Ft. Bend, Galveston, Harris, Liberty, Montgomery, Waller, and Wharton Counties who are seeking help with health and other public services.

Health Insurance Information, Counseling, and Advocacy Program (HICAP)
Texas Department of Insurance
4900 North Lamar
Austin, Texas 78751
Website: http://www.tdi.state.tx.us/consumer/hicap/hicaphme.html
Phone: 1-800-252-9240 (toll-free nationwide) Email: ConsumerProtection@tdi.state.tx.us
Educates and assists Medicare beneficiaries, those eligible for Medicare, and caregivers about Medicare, Medicaid, Medigap, pharmacy assistance programs, and other issues related to health insurance benefits.

Heart of Central Texas Independent Living Center
6801 Sanger Ave., Suite 268
Waco, Texas 76710
Website: http://www.hoctilc.org/
Phone: 1-800-326-4921 (toll-number) Local: 254-754-7054
Provides peer counseling and self-advocacy for people with disabilities in Bell, McLennan, Coryell, and Hill counties to enable them to live independently.

Texas Consumer Health Assistance Program
Texas Department of Insurance
Mail Code 111-1A 333 Guadalupe P.O. Box 149091
Austin, Texas 78714
Website: http://www.texashealthoptions.com
Phone: (855) 839-2427 Email: chap@tdi.state.tx.us
Assists people insured by private health plans, Medicaid, or other plans in resolving problems pertaining to their health coverage; assists uninsured residents with access to care.