Virginia Consumer Assistance Programs
Caring Voice Coalition
8249 Meadowbridge Rd.
Mechanicsville, Virginia 23116
Website: http://www.caringvoice.org/
Phone: 804-427-6468 Toll Free: 888-267-1440 Email: CVCInfo@caringvoice.org
Serves needs of all individuals affected by serious and chronic disorders.
Office of the Managed Care Ombudsman
Bureau of Insurance
P.O. Box 1157
Richmond, Virginia 23218
Website: http://www.scc.virginia.gov/boi/omb/index.aspx
Phone: 804-371-9032 Toll-Free: 1-877-310-6560 Email: ombudsman@scc.virginia.gov
Serves residents enrolled in managed care; assists with inquiries, complaints, and appeals.
Virginia Consumer Assistance Program
Life & Health Division, Bureau of Insurance
Virginia State Corporation Commission
1300 E Main Street
Richmond, VA 23219
Website: http://www.scc.virginia.gov/boi
Phone: (877) 310-6560 Email: bureauofinsurance@scc.virginia.gov
Assists people insured by private health plans, Medicaid, or other plans in resolving problems pertaining to their health coverage; assists uninsured residents with access to care.
Virginia Insurance Counseling and Assistance Program (VICAP)
Department for the Aging
1600 Forest Avenue, Suite 102
Richmond, Virginia 23229
Website: http://www.vda.virginia.gov/vicap.asp
Phone: 1-800-552-3402 (toll-free nationwide)
Educates and assists Medicare beneficiaries, those eligible for Medicare, and caregivers about Medicare, Medicaid, Medigap, pharmacy assistance programs, and other issues related to health insurance benefits.
