Washington Consumer Assistance Programs

Office of the Insurance Commissioner
PO Box 40256
Olympia, WA 98504
Website: http://www.insurance.wa.gov
Phone: 1-800-562-6900 Email: shibahelpline@oic.wa.gov
Helps consumers regarding Washington State insurance policies with questions and investigates complaints against insurance companies.

Statewide Health Insurance Benefits Advisors (SHIBA)
Washington State Office of the Insurance Commissioner
To find your local office, go to http://www.insurance.wa.gov/shiba/shiba_map_ns.shtml
Website: http://www.insurance.wa.gov/shiba/index.shtml
Phone: 1-800-562-6900
Educates and assists Medicare beneficiaries, those eligible for Medicare, and caregivers about Medicare, Medicaid, Medigap, pharmacy assistance programs, and other issues related to health insurance benefits.

Washington Consumer Assistance Program
5000 Capitol Blvd
Tumwater, WA 98501
Website: http://www.insurance.wa.gov
Phone: (800) 562-6900 Email: cap@oic.wa.gov
Assists people insured by private health plans, Medicaid, or other plans in resolving problems pertaining to their health coverage; assists uninsured residents with access to care.