Wisconsin Consumer Assistance Programs

BadgerCare Plus Program
Wisconsin Children's Health Insurance Program (CHIP)
1 West Wilson Street
Madison, WI 53703
Website: http://www.dhs.wisconsin.gov/badgercareplus/children.htm
Phone: (800) 362-3002
Provides information about Wisconsin's Children's Health Insurance Program (CHIP).

Elderly Benefits Specialist
Department of Health and Family Services
P.O. Box 7850, 1 Wilson St., Room 450
Madison, WI 53707
Website: http://www.dhs.wisconsin.gov/aging/EBS/benspecs.htm
Phone: 1-800-242-1060 (toll-free nationwide)
Educates and assists Medicare beneficiaries, those eligible for Medicare, and caregivers about Medicare, Medicaid, Medigap, pharmacy assistance programs, and other issues related to health insurance benefits.

Health Insurance Risk-Sharing Plan (HIRSP) Authority
1751 W. Broadway P.O. Box 8961
Madison, WI 53708
Website: http://www.hirsp.org/plans/federal-plans.shtml
Phone: (888) 253-2698
Assists consumers who have been denied health insurance by private insurance companies because of a pre-existing condition.

Wisconsin Department of Health Services
1 West Wilson Street
Madison, WI 53703
Website: http://www.dhs.wisconsin.gov/medicaid/
Phone: (800) 362-3002
Provides information about Wisconsin's Medicaid program including information about eligibility and benefits.

Wisconsin Office of the Commissioner of Insurance
125 South Webster Street
Madison, WI 53703
Website: http://oci.wi.gov/consinfo.htm
Phone: (800) 236-8517 Email: ocicomplaints@wisconsin.gov
Assists consumers who have purchased insurance on the individual market or who have insurance through an employer who only does business in Wisconsin.

Wisconsin Senior Health Insurance Information Program (SHIP)
125 South Webster Street
Madison, WI 53703
Website: http://www.dhs.wisconsin.gov/aging/SHIP.htm
Phone: (800) 242-1060 Email: ociquestions@wisconsin.gov
Educates and assists Medicare beneficiaries, those eligible for Medicare, and caregivers about Medicare, Medicaid, Medigap, pharmacy assistance programs, and other issues related to health insurance benefits.

U.S. Department of Labor
Employee Benefits Security Administration
200 Constitution Ave., NW
Washington, DC 20210
Website: http://www.dol.gov/ebsa/consumer_info_health.html
Phone: (866) 4-USA-DOL (866-487-2365)
Responds to questions, complaints, and disputes regarding insurance through a "self-insured" employer (typically a large company or one with locations in multiple states or countries).

U.S. Department of Veterans Affairs
Website: http://www1.va.gov/health/
Phone: (877) 222-VETS (8387)
Assists veterans with any questions they may have about their coverage.