April 8 Conference Call: The First 90 Days

Background Materials:

State advocate “to do” list

Medicaid:

Temporary high risk pool:

Kathleen Sebelius’ letter to states
Karen Pollitz, “Issues for Structuring Interim High Risk Pools” (Kaiser Family Foundation, January 2010):
High risk pool charts on statehealthfacts.org
Materials from Health Action Conference session
- Richard Popper, Maryland Health Insurance Plan
  - State High Risk Pools - Bridges to Health Reform (Powerpoint)
High-Risk Health Insurance Pools

Consumer assistance/Ombudsman programs:

Section of Patient Protection Act (HR 3590, Section 1002)
Examples of state and local laws establishing independent consumer assistance/ombudsman programs (Connecticut, District of Columbia, Maryland, Nevada, New York City, Vermont)
Families USA’s resources on establishing consumer assistance programs
Materials from Health Action 2010 Conference session
- Betsy Dooley, Health Assist Tennessee
  - Health Assist Tennessee (Powerpoint)
- Ellen Kuhn, Maryland Office of the Attorney General, Health Education and Advocacy Unit
  - Overview of the Health Education and Advocacy Unit (Powerpoint)
- Priya Mendon, New York City Managed Care Consumer Assistance Program
  - Consumer Assistance Programs: A Vital Piece of the Health Care Reform Puzzle (Powerpoint)
  - Building Consumer Engagement in Health Care (PDF)
- Asking Our Neighbors: Advice from CHAPs on Establishing a Successful Program (PDF)

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