Private Insurance
Lacey's Fight for Access to Care
Lacey Lyons, born two and a half months prematurely in Whites Creek, Tennessee, has been navigating the complexities of the health care system her entire life. The challenges began with her diagnoses of mild cerebral palsy and epilepsy resulting from her early birth. Thankfully, she’s always had access to world-class care at Vanderbilt University Medical Center (VUMC), but adulthood brought new battles—ones that tested her resilience and her belief in a just system.
Stephanie needed iron infusions following a kidney transplant, but care was delayed due to issues with prior authorization through her insurance provider. Thanks to the repeated efforts of Stephanie's mother Lauren, her caretaker and advocate, Stephanie got the care she needed within 72 hours. A health advocate in her own right, Lauren wonders "how are other patients dealing with this?"