In 2022, Ron Dinsdale went to his dentist for teeth implants when the dentist dropped a small wrench and screw down his throat. Ron began choking and while he was able to retrieve the small screw, he unfortunately swallowed the wrench. The dentist, in response, was seemingly more irritated at Ron for swallowing his tool rather than concerned about his health.
Read Ron’s storyWhen teacher Donna Calhoun bit into an apple and lost a tooth, she did not expect the dental emergency and bureaucratic nightmare that followed. With a Cigna dental PPO plan from her former employer, which she had been paying into for a decade, she expected coverage, but finding an available appointment in-network proved difficult as her condition worsened, leading to a fever and infection.
Read Donna’s storyAfter going off his parents insurance, Nate quickly chose a new insurance plan, but later realized it was a junk short-term plan, covering very little and with high copays and other costs. The providers of Nate's old plan were recently sued by the FTC for providing junk coverage, and he recieved money from the settlement.
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In 2017, Tomeka James Isaac was pregnant with her first and only son, Jace. At 40 years old, she was told early on that she would be at high risk for pre-eclampsia, yet despite this ominous warning, Tomeka’s pregnancy was progressing smoothly. Until, at her 35-week appointment, complications began.
Read Tomeka’s storyKea had a plan. Pregnant with her first child, she knew she wanted a natural birth, and she wanted her birth experience to be an experience that was unique to her. However, she felt dismissed by doctors when she made requests, and ignored at appointments. Kea switched to a birth center, and everything changed for the better.
Read Kea’s storyTamara's 18 month old grandson fell ill with a slight cough and signs mirroring COVID-19, but was not tested by his pediatrician. After his oxygen levels dropped, he was taken to the ER but was still not tested for COVID-19 due to not meeting testing criteria.
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When Ben Los’s 5-year-old son started experiencing seizures, they fought to get him the best care they could within their insurance network. Fast forward to two months after their hospital visit, their family received a bill for $2,518, a large portion of which was labeled as a facility fee.
Read Ben’s storyDuring Sally Jo's mother Dorothy's treatment, the fragmented health care system in Pittsburgh, PA, created numerous challenges. From dangerous communication breakdowns over medications, to the hospital prioritizing financial loss over human life, Dorothy was failed by the health system time and time again, ultimately resulting in the tragic loss of her life.
Read Sally’s storyAfter finding out that she was diabetic in 2017, Robin had to learn very quickly how to treat her condition with insulin as she fought for her life in the hospital. But when she went to get her insulin from the pharmacy after switching to Medicare coverage, Robin was in for a massive shock at the pharmacy counter.
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